Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
International Shipping – International clients do not pay import duties levied by their government to SeoulRx. Clients will have to pay the customs duty to the courier provider in order to receive the product.
We pack our products in recycled boxes, which are covered in a plastic layers. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
We are proud of our packing quality.
SeoulRx India ships throughout India! SeoulRx India now ships to Nepal; login soon to our website as we add more countries to our shipping locations in the future.
Once your order has been dispatched, you will receive an email or SMS with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some our trusted courier partners:
Ecom Express – http://www.ecomexpress.in/
Delhivery – http://www.delhivery.com/
Xpressbees – http://www.xpressbees.com/
Ekart Logistics – http://www.ekartlogistics.com/
We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
While we are trying our best to avoid this situation, these products might delay your order. However, in case of international orders, product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.
If you are ordering our products on festive season, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
We have standard shipping charges for most addresses.
India shipping charges – A flat Rs.70 charge is applied to all orders below Rs.1999, while there is free shipping for all orders above Rs.1999.
In case of International shipping, kindly inquire the shipping charges form below.
At present SeoulRx India ships only to Nepal. However, we are working on starting international delivery to many other countries, so stay tuned!